FAQ

 

Q. What are Gold Coast Express Airport Transfers’ operating hours?

We operation 24 hours a day, 365 days per year. We’re always ready to go and can get you safely to your chosen destination in no time.

Q. What are the advantages of booking with Gold Coast Express Airport Transfers?

Gold Coast Express Airport Transfers offers a transportation service like no other. We offer a door-to-door service direct to the your chosen destination without stopping. Our rates are more affordable than most long taxi rides and we offer our exclusive services 24 hours a day, 365 days per year.

Q. Which Airports do you offer your transportation services to?

We offer transportation services to Gold Coast Airport and Brisbane International and Domestic Airports.

Q. How much luggage space is offered on each airport shuttle trip?

For each shuttle trip we allow up to 2 pieces of checked luggage for each travelling passenger. If you require more than 2 pieces of luggage such as a surf board or large suit cases, please let us know prior to the date of travel so that we can make the appropriate arrangements.

Q. Upon arrival at Gold Coast (Coolangatta) Airport, how do I meet my driver?

Your personal driver will be waiting inside the terminal holding up a signboard with your name on it. The driver will greet you, hold and pack all your luggage and transfer you to your chosen destination.

Q. Upon arrival at Brisbane International Airport, how do I meet my driver?

Similar to Gold Coast Airport, upon arrival, please first collect all your luggage, exit customs. Your personal driver will be waiting for you  holding up your name on a signboard. Please note that due to airport parking regulations we are not allowed to park for more than 1 hour. If you cannot locate your driver, please simply give him a quick call on 0419 740 605 as he will be mostly be waiting somewhere close by.

Q. Upon arrival at Brisbane Domestic Airport, how do I meet my driver?

Upon arrival, please collect all your luggage and your driver should be waiting for you in front of the luggage carousel holding up a signboard with your name on it. Please note that due to airport parking regulations we are not allowed to park for more than 25 minutes. If you cannot locate your driver, please simply give him a quick call on 0419 740 605 as he will be mostly be waiting somewhere close by.

 Q. Do all prices stated on the Gold Coast Express Airport Transfers website include toll and parking fees throughout the trip?

Yes, all prices listed on our website are final and we do not charge any hidden or extra costs.

Q. Do you charge any extra costs for late night pick-ups and public holidays?

Yes. We charge a extra flat fee of $30 for all pick-ups between 22:00 and 04:30 am. We also charge a $30 flat fee for all our transportation services on Christmas Day and New Year’s Day.

Q. Do you provide any additional services to locations not listed on the website?

Yes. For destination inquiry not listed, please contact us on 0419 740 605 or shoot us an email at contact@gctransfers.com.au and we’ll give a direct quote.